All Systems Operational

About This Site

Welcome to IllumiDesk's status page! This status page includes the status for IllumiDesk's upstream service vendors as well as IllumiDesk's core service metrics.

Stripe API Operational
Stripe Checkout.js Operational
Sentry API Operational
Sentry Event Ingestion Operational
AWS rds-us-west-2 Operational
AWS iam Operational
AWS elb-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS ec2-us-west-2 Operational
AWS s3-us-west-2 Operational
AWS lambda-us-west-2 Operational
GitHub GitHub Actions Operational
GitHub Issues, PRs, Projects Operational
GitHub Git Operations Operational
Datadog Synthetics Operational
Datadog Logs Operational
Datadog Metrics Pipeline Operational
Datadog API Operational
Datadog Alerting Engine Operational
Datadog Processes Operational
Python Infrastructure pypi.org - Backends Operational
Python Infrastructure pypy.org Operational
Python Infrastructure python.org - Backends Operational
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Zoom Zoom Meetings Operational
Statuspage HTTPS Pages Operational
Travis CI API Operational
Travis CI Web App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 10, 2021

No incidents reported today.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.

Mar 30, 2021

No incidents reported.

Mar 29, 2021
Resolved - We are now closing this incident after several successful launches.
Mar 29, 13:10 EDT
Monitoring - The unresponsive node in the cluster has been recycled and all pods stuck in the Terminating state have been pruned. The operations team will make it a point to reduce the likelihood of this occurring in the future by forcefully removing pods stuck in the terminating state when one of the node instances in the cluster is not responding or in the process of being recycled.
Mar 29, 13:04 EDT
Update - We are continuing to work on a fix for this issue.
Mar 29, 12:56 EDT
Identified - One of the three-node instances in the Virginia region (us-east-1) failed to respond. This led to some pods stuck in the terminating state. We are pruning these pods stuck in the terminating state and are updating the node cluster to have all instances reflect the ready state.
Mar 29, 12:56 EDT
Mar 28, 2021

No incidents reported.

Mar 27, 2021

No incidents reported.